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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynn Loder

Lynn Loder

June 26, 2025

5  out of  5
rating by Lynn Loder
"Maggie was awesome,she worked so hard to get us the best pricing. She went above and beyond, she also has a great personality. We now have our home, our car and our motorcycle with her. We will not go anywhere else. Thank you so much Maggie!!!"
We responded:
"Thank you so much Lynn! We appreciate you!"
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Stacy Merrell

June 11, 2025

5  out of  5
rating by Stacy Merrell
"My experience was great! Fast and easy!"
We responded:
"Thank you Stacy! Thank you for trusting us with your insurance needs!"
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Aaron DeForest

June 11, 2025

5  out of  5
rating by Aaron DeForest
"Maggie from State Farm is amazing! She responds instantly, makes everything super easy, and always goes above and beyond to help. From getting engagement ring insurance to renter’s insurance, she made the process quick and stress-free. I also have my car insurance through her—and so do my parents! Every interaction with her is smooth, fast, and professional. Couldn’t recommend her more!"
We responded:
"Thank you, Aaron! Thankful to be able to work with you!"
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Yep

June 10, 2025

5  out of  5
rating by Yep
"Excellent there should be a spot for 10 stars for paige and the office she made it easy to save hundreds no bs total awesome 👏 I highly suggest u call her today! I'm sending everyone her way"
We responded:
"Thank you for the kind words! So happy we could assist!"
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Tara Thomure

May 29, 2025

5  out of  5
rating by Tara Thomure
"Mindy was so great for helping me for the information about my insurance"
We responded:
"Thank you, Tara! So happy we were able to assist!"
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James Danner

May 27, 2025

4  out of  5
rating by James Danner
"Service is great, Rates are too high"
We responded:
"Thank you, James! We pride ourselves on our service and I’m so happy to hear you have been pleased. "
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Kevin McCarthy

May 23, 2025

5  out of  5
rating by Kevin McCarthy
"They gave us a great quote on our house. Very responsive and kept us informed of any changes needed. Thank you."
We responded:
"Thank you, Kevin! Happy to be able to help!"
Profile photo of Gary Anderson

Gary Anderson

May 23, 2025

5  out of  5
rating by Gary Anderson
"Maggie was very informative and helpful with our insurance needs and we look forward working with State farm in the future ."
We responded:
"Thank you, Gary! So happy we could assist!"
Profile photo of Megan Schmidt

Megan Schmidt

May 22, 2025

5  out of  5
rating by Megan Schmidt
"I just got off the phone with Paige from this office, and working with her was an absolute dream! I needed help updating my address since moving out-of-state, and she was able to help me in seconds. It literally could not have been easier! Thank you, Paige!"
We responded:
"Thank you so much! Appreciate you!"
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Wyatt Sears

May 21, 2025

5  out of  5
rating by Wyatt Sears
"Very friendly and knowledgeable staff! Working with Paige was great!"
We responded:
"Thank you, Wyatt! We appreciate you!"
Profile photo of William Wehmer

William Wehmer

May 13, 2025

5  out of  5
rating by William Wehmer
"I worked with Paige to get set up with renters insurance. She was truly awesome to work with and was very personable. She took the extra effort to get to know me, while making the process to get insurance seamless! 5 stars all-around."
We responded:
"Thank you, William! Happy to be able to work with you!"
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ASA Inc

May 13, 2025

5  out of  5
rating by ASA Inc
"Awesome customer service 👏🏿"
We responded:
"Thank you so much! We appreciate you!"
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Spencer Kempf

May 7, 2025

5  out of  5
rating by Spencer Kempf
"Jake T’s service was very helpful, and was very professional!"
We responded:
"Thank you, Spencer!"
Profile photo of Halie Leontsinis

Halie Leontsinis

May 7, 2025

5  out of  5
rating by Halie Leontsinis
"Jake Teater was an amazing help to me in my situation. He understood the trouble I went through before reaching out to State Farm and helped me resolve everything in very timely manner. He was extremely personable and made me feel so much better at the end setting me up with my policy! I couldn’t recommend him enough to anyone else for their insurance needs."
We responded:
"Thank you, Halie! Happy we could assist!"
Profile photo of Jacob Teater

Jacob Teater

May 7, 2025

5  out of  5
rating by Jacob Teater
"Mindy is all-around so incredible! She is very thorough and takes the time to really help me understand my questions. Ben got lucky with her - she is the best!"
We responded:
"Thank you, Jacob! We appreciate you!!"
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Mickey LaVelle

May 7, 2025

5  out of  5
rating by Mickey LaVelle
"Very knowledgeable and able to answer all my questions. The staff is amazing and extremely helpful."
We responded:
"We appreciate you, Mickey!"
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Steve Lunatto

May 7, 2025

5  out of  5
rating by Steve Lunatto
"Very helpful, needed some documents sent to a company for verification and it was taken care of in minutes"
We responded:
"Thank you so much, Steve! We appreciate you!"
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Twin Videos

May 2, 2025

5  out of  5
rating by Twin Videos
"Awesome customer service. Each rep is sweet and helpful!"
We responded:
"Thank you so much!"
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Hannah Scharfenberg

April 28, 2025

5  out of  5
rating by Hannah Scharfenberg
"Elizabeth is the only agent I really deal with at the St. Charles Office. She is very personable, helpful and knowledgeable. I appreciate that, if she doesn't know something, she will let you know that she needs to look into it and actually calls you back. It's nice to end a call with a complete understanding of your question answered. Thank you so much!!!"
We responded:
"Thank you, Hannah! So happy we could assist!"
Profile photo of John Diep

John Diep

April 25, 2025

5  out of  5
rating by John Diep
"Excellent customer service. Thanks Meggie for a quick respond and help walk me through step by step. Will recommend you to family and friends. Thanks again Meggie."
We responded:
"Thank you, John! We appreciate you!"
Profile photo of Brooke Ohlms

Brooke Ohlms

April 25, 2025

5  out of  5
rating by Brooke Ohlms
"I had the pleasure of working with Jake! He was so kind and knowledgeable in helping make sure I understand my coverage! I highly recommend working with him if you are in the market!!"
We responded:
"Thank you so much, Brooke! We appreciate you!"
Profile photo of Dave Lowder

Dave Lowder

April 24, 2025

5  out of  5
rating by Dave Lowder
"I have been with State Farm for now over at least 38 years. Had a few different agents and all have great. Even though I don't always know the agent, themselves, the people they hire to take care of their customers, is outstanding. They also seem to know when to contact you. I recently purchased a golf cart but had not added it to my policy yet, when Maggie called me to see if I was needing anything. And I said as a matter of fact I do! We started talking like we had been friends for years. Thank you again Maggie for taking care of what I needed."
We responded:
"Thank you, Dave! Pleasure to work with you!"
Profile photo of Carol Merrihew

Carol Merrihew

April 22, 2025

5  out of  5
rating by Carol Merrihew
"Maggie is the best! Very thorough and professional."
We responded:
"Thank you for the kind words, Carol! We appreciate you!"
Profile photo of Mike Elder

Mike Elder

April 21, 2025

5  out of  5
rating by Mike Elder
"Very friendly, willing and easy to work with. Maggie took the time to help me get not only a better rate but also better service too. No one wants to shop insurance so you might as well at least like talking with the people you get it from! Personal, friendly service... thank you!"
We responded:
"Thank you for the kind words, Mike! Welcome to the State Farm family!"
Profile photo of Olivia Wiselogel

Olivia Wiselogel

April 21, 2025

5  out of  5
rating by Olivia Wiselogel
"Paige McDonough was an absolute delight, and I can not recommend working with her enough! She made the process easy, seamless, & simple :) Will definitely be reaching back out the next time I need her guidance!"
We responded:
"Thank you, Olivia! We appreciate you so much!"